Terms of Service

Terms of Service for Sage + Stone Salon and Spa

Effective Date: [7-28-2021]

These Terms of Service (“Agreement”) govern the use of the services and products provided by [Salon and Spa Name] (“Salon,” “Spa,” “we,” “our,” or “us”). By booking an appointment or using any of our services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. Appointment Policy

• Booking: Appointments must be booked in advance either online, by phone, or in person. We recommend booking at least 24 hours in advance to ensure availability.

• Cancellations and Rescheduling: We require a [24/48]-hour notice for cancellations or rescheduling. Failure to provide sufficient notice will result in a [cancellation fee or charge] of 50%.

• Late Arrivals: If you are more than [15/30] minutes late, we reserve the right to reschedule or shorten the duration of your appointment, which may result in a reduced service or cancellation.

2. Pricing and Payment

• Prices: All prices for services and products are listed on our website, booking system, or at the location. Prices are subject to change without notice.

• Payment: Payment is due at the time of service. We accept [list accepted forms of payment, e.g., credit/debit cards, cash, etc.]. Tips are not included in the service price but are greatly appreciated.

• Gratuity: Gratuity for service providers is left at the client’s discretion.

3. Health and Safety

• Medical Conditions: Please inform us of any medical conditions, allergies, or skin sensitivities before your appointment. This ensures we can customize our services to meet your needs safely.

• Consultation: For certain services (e.g., hair treatments, facials), a brief consultation may be required before proceeding. If the service provider deems the treatment unsuitable for you, we may recommend alternatives.

• Pregnancy: If you are pregnant, certain services may not be recommended. Please consult your doctor and inform us before booking an appointment.

4. Gift Cards and Promotions

• Gift Cards: Gift cards are available for purchase and can be redeemed for services or products. They are not redeemable for cash and may have an expiration date.

• Promotions: Promotional offers and discounts are subject to availability and may have specific terms and conditions. They cannot be combined with other promotions unless specified.

5. Behavioral Expectations

• Respectful Conduct: We ask that all clients be respectful of our staff and other clients. Any abusive or disruptive behavior will not be tolerated and may result in termination of services and refusal of future appointments.

• Personal Belongings: We are not responsible for any personal items left in the salon or spa. Please keep your belongings with you at all times.

6. Liability

• Damage or Injury: While we strive to provide safe and professional services, you agree to release [Salon and Spa Name] from any liability for injury, loss, or damage sustained during your visit, except in cases of gross negligence or willful misconduct by our staff.

• Limitation of Liability: Our total liability for any claim, loss, or damage arising from this Agreement will not exceed the total amount paid by you for services or products during your visit.

7. Privacy and Confidentiality

• Personal Information: We respect your privacy and will not share your personal information without your consent, except as required by law or to complete your transaction (e.g., for booking or payment processing).

• Confidentiality: All client records, including personal information and treatment details, are kept confidential unless otherwise authorized by the client or required by law.

8. Changes to the Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on our website or communicated to you directly via email or other means. By continuing to use our services after changes have been made, you accept and agree to the updated terms.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [State/Province], and any disputes will be resolved in the appropriate courts in [Location].

10. Contact Information

For any questions or concerns, please contact us at:

Sage and Stone Salon and Spa

[384 Elden st

herndon, VA 20170]

[571-286-8122]

[Email Address]

[Website URL]

Acknowledgment:

By booking and receiving services at Sage + Stone Salon and Spa, you acknowledge that you have read, understood, and agreed to the Terms of Service outlined above.